Omnichannel Engagement
Robust data and AI driven targeting delivers unprecedented results
Partnering with pharma to transform patient engagement through the pharmacy
- Keeping patients on brand
- Increased patient reach
- Improved vaccination rate
- Overall growth in ROI
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US patients represented by our pharmacy network
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Refills driven with our programs
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Communications sent over last 5 years
Our Approach
Our approach leverages a variety of communication channels, robust content & resources, and an AI/ML platform to deliver persuasive, convenient and timely communications that help patients live healthier lives.
Programs
Pharmacies can leverage the array of channels and credible content to deliver both sponsored and pharmacy branded programs to patients and the community.
Adherence
Welcomes patient to the start of therapy and provides support to drive compliance
Vaccine
Educates and streamlines scheduling for immunization programs
Awareness
Provides patient with education to drive awareness for medication management
Disease Awareness & Education
Promotes information to support the needs of specific populations
Specialty
Supports patients with clinically relevant resources throughout the journey
Pharmacist Engagement
Provides valuable sponsored information and resources to the pharmacist to drive patient engagement
Design
A team of designers, clinical/RPHs, and data scientists manage every program, including the MLR review
Execute
Multiple reviews, QA, testing and our AI-driven platform with precision targeting ensure success
Monitor & Improve
Learnings are infused back into the program to increase success
Analyze & Report
Program ROI & key metric analytics delivered via user-friendly dashboards
Medication Education
FDA-mandated MedGuide content, digital patient education leaflets and treatment plans. Each document is translated into up to 21 languages.
Wellness Information
Scientifically/medically backed guidance to help patients develop positive physical health habits to decrease stress, lower risk of disease and increase energy.
Financial
Support
Provides patients with transparent information about co-pays, generic alternatives, pharma-sponsored payment assistance programs and possible hidden fees.
Disease Management
Provides personalized patient communications that promote better outcomes by making it easier for patients to understand and follow treatment.
Pharmacy Print
Provide important medication information directly at the pharmacy counter
SMS/MMS Text
Send mobile messages as an extension of the pharmacy
Direct Mail
Deliver letters to a patient’s home between visits to the pharmacy
Two-way Chat
Enables patients to ask questions, get general support and book appointments at any time
Push Notification
Send messages directly to a patient’s mobile device
Virtual Medication Advisor
Provide conversational interactions via real-time digital avatar that answers gated med-based questions
Pharmacy App
Deliver rich-media content and resources within existing pharmacy applications
AI Enabled platform
THRiV™ is an omni-channel platform that leverages data and AI to deliver an individualized patient engagement experience. Sophisticated predictive modeling and machine learning, deliver valuable messaging delivered via targeted channels at the most appropriate time during the healthcare journey – translating into better outcomes and results.