MedAdvisor App - Pharmacy Guide to Active Script List (ASL) 

 

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Active Script List (ASL) is a secure digital record of a patient’s electronic and computer-generated paper prescriptions—an ideal solution for those managing multiple medications. 

Once a patient is registered, they no longer need to track individual eScript tokens. With their consent, you can access their ASL and dispense medications directly from the list, streamlining the dispensing process and reducing delays. 

The MedAdvisor App now supports ASL, giving your patients a convenient way to manage their scripts while enabling you to deliver faster, more efficient service. Now is the perfect time to start talking to your patients about registering for ASL. 

How to Connect to ASL:

The ASL Activation Code Explained

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A code needs to be provided to patients to register for the Active Script List (ASL).

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The activation code is generated within your pharmacy’s dispensing software and can be easily retrieved from there.

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ASL codes are unique to the individual patient and can be used multiple times to access their ASL through a range of compatible apps such as MedAdvisor. 

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Benefits of ASL: 

  • Full Prescription Overview: ASL displays all active prescriptions—including electronic and paper scripts. 
  • Enhanced Script Management: Patients have the flexibility to manage which prescriptions are visible in their ASL. They can choose to hide or show individual scripts at any time. While ASL strives to reflect the records held in pharmacy dispensing systems, patient-controlled visibility settings may result in some differences. 
  • No more lost scripts: Prescriptions added to a patient’s ASL cannot be removed ensuring the integrity and completeness of their medication history. 
  • ADHA Compliance: ASL is an initiative managed by the Australian Digital Health Agency. MedAdvisor has passed strict compliance requirements to integrate this functionality into the MedAdvisor App. 

Setting up your patients on ASL:

STEP 1


Ensure your dispense software is compatible with ASL.

We've compiled a list of our dispensing software partners below which support ASL.

STEP 2


Find the patient in your dispense software and retrieve their ASL code.


Ensure you verify the patients identity and collect a mobile number for consent (100 points of identification required).

STEP 3


Supply the ASL code to the patient (typically 6-7 characters).

We recommend asking the patient to input the code into their MedAdvisor App while still in the pharmacy.  

Advise your patient that the ASL code should be kept secure (treat it like a credit card PIN). 

STEP 4


Once connected, the
MedAdvisor App will automatically update with the patients prescription data. 

Our Partner Dispense Vendors

Click on your dispense software below to see their dedicated help resources for ASL:

84% of surveyed pharmacies identified patients struggling to find their eScripts as a daily challenge for their business

(Source: MedAdvisor Pharmacy Network Survey, February 2025). 

Pharmacist FAQs

Excited to start connecting your patients to ASL but have further questions? We’ve compiled the below FAQs to assist you. 

Should you have any further questions, please contact our customer support team at support@medadvisorsolutions.com. 

My Script List, known as MySL or simply ASL, is a government-approved digital list of your electronic prescriptions. This handy online system securely stores details about the medications you've been prescribed, so it's easy for both you and your healthcare providers to view and manage your scripts. To get set up, you’ll need to register for a MySL by your pharmacy.

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Australian Digital Health Agency ePrescriptions

Once you've linked your Scripty app to MySL with your unique activation code from the pharmacy, Scripty starts receiving updates directly from MySL. This means any new scripts or repeat tokens are automatically added to Scripty, ensuring all your scripts are up to date, without any manual input required from you.
Your healthcare providers, like doctors and pharmacists, update it when they prescribe new medications or dispense your scripts. The MySL will continuously pull together your latest script list.
MySL is part of Medication Knowledge and eRx Script Exchange Pty Ltd (eRx), which are both wholly owned subsidiaries of Fred IT Group Pty Ltd (Fred). eRx operates as the National Prescription Delivery Service and maintains data related to prescription orders throughout Australia. You can view their terms of use, privacy policy and visit MySL.com.au to learn more.

Absolutely! MySL meets the high standards set by the Department of Health and Aged Care and the Australia Digital Health Agency, ensuring your prescription information is kept safe.

Also, for Scripty to connect to the My Script List, Scripty also must meet the standards set by the Australian Digital Health Agency. We go through the conformance process with the operators of the National Prescription Delivery Service and the Australian Digital Health Agency. You can find out product listed on the ePrescribing conformance register.

Don't worry, you might have to try a different pharmacy. Some pharmacy may not have the right system in place just yet.

To connect to MySL, your details are entered precisely as they are recorded in the ASL registry. This includes the exact spelling and formatting of your first and last names (such as the inclusion of hyphens or middle names). You might want to check what is on one of your scripts or have a conversation with your pharmacist to confirm that the details in their dispensing records match those in the ASL registry.

It's also possible that it’s poor internet connectivity or a temporary outage of the ASL registry. Try again.

If these options still don’t work, contact us and we'll see how what we can do.

Just pop into your local pharmacy and ask for your MySL activation code. They may need to check your ID and might need to sign you up for the Active Script List (ASL) if you're not already on it. Your unique code will look something like "ABC-1234."
Linking Scripty to MySL does not change the way you receive your medication. You'll still need to present your eScripts and keep your paper scripts. Except now with the added convenience of having all your eScripts in one place and automatically updated.
Nope! You can still manually enter your eScript and repeat tokens in Scripty. Its handy to connect to the MySL so you don’t have to remember to add in your repeat tokens.
That's okay! Some pharmacies might not be up-to-date with the MySL process. Their dispensing software may not have the ability yet to provide you with a MySL activation code. Let them know they can find helpful information on Scripty’s MySL page or at mysl.com.au.

Right now, popping into your local pharmacy is the primary way to get your MySL activation code. They’ll be able to verify who you are and get you set up. It's much easier if you've had scripts dispensed there before.

It's also possible that your doctor might also be able to give you a MySL activation code if their software supports it. Pharmacies are your go-to for now, but in the future, we might see even easier ways to connect to your MySL without a pharmacy. Stay tuned!

Not at all! You're free to go to any pharmacy anytime. You can also use the Scripty app to revoke access from the previous pharmacy.

No, your MySL activation code is permanent and doesn’t expire.

It is your unique code, make sure you keep it safe.

That happens! No worries, simply visit your pharmacy and request for your MySL activation code again.
You bet! Regardless of whether it's your go-to pharmacy or not, you can receive a MySL activation code from any pharmacy whose system supports MySL activation and that can verify your identity. This typically involves providing 100 points of ID. For a smoother process, consider visiting a pharmacy where you've previously filled scripts or had scripts dispensed. Since you're already in their system, it's just easier and quicker.
No, each pharmacy requires your consent specifically to access your MySL or ASL. The advantage of having MySL in Scripty is that it puts you in control. You can order your eScripts as needed from any pharmacy.

It's up to you! Registering your MySL at each pharmacy you visit allows that particular pharmacy to directly access your MySL and see all your active scripts through their system. However, by connecting your MySL in Scripty, you’ll have access 24/7 yourself.

Having MySL on Scripty means you carry your eScripts right in your pocket. This puts you in complete control—you can visit any pharmacy to have your scripts dispensed, or easily share your eScripts records with healthcare professionals, no matter where you are.

If you're already registered with an Active Script List (ASL) or My Script List (MySL), they can look you up in their dispense system and provide you with your MySL activation code. If you're not registered with MySL, they may ask for your first and last name, birth date, and Medicare number to verify your identity, followed by your mobile number or email as it's required for your consent to register you.
Yes, if you share your activation code with them. Keep in mind, they'll see all your scripts, and hiding specific ones isn't an option. Share the code only if you're comfortable with providing that access.
Yes, even after linking Scripty with MySL, you will continue to receive text messages for new eScripts and repeat eScript tokens. The convenience here is that there's no additional work required to add them to your script list in the app. Once you're on MySL and have linked it to Scripty, these new scripts and repeats will automatically appear in your Scripty list.
You can't delete active scripts from MySL, but you can archive ones you don't want other healthcare providers to see. Hiding a script means it won't show up for healthcare providers in MySL.
You can unlink from MySL in the Scripty app anytime. If you want to remove your MySL completely, contact the MySL operations on info@medicationknowledge.com.au
Absolutely, provided you have their consent or if you are acting as their guardian. Your pharmacy will need to confirm this consent before you can be given access to a family member's MySL through the activation code. Alternatively, you could request the MySL activation code directly from your family member. It's important to note that once you have access to a family member's MySL, they cannot revoke this access themselves. If you wish to no longer view their MySL, you would need to unlink it in Scripty.
Yes, you'll still need the physical copy of your paper scripts to pick up your medication.
All currently active scripts are expected to be visible on MySL. There may be instances where some scripts do not appear. This could occur with handwritten paper scripts or if your healthcare provider has not uploaded the scripts to MySL. If there are scripts that you are expecting to see there on your list check with your pharmacy or healthcare provider.
Once you connect with MySL, all your active scripts from the list will be accessible via Scripty. Any additional scripts you've entered manually into Scripty that aren't present on MySL will continue to be available within the app.
  • A medication-chart based eScript refers to an electronic prescription that is integrated within a medication chart. While these eScripts form part of your overall medication record, they cannot be ordered through community pharmacies using Scripty. However it is part of our conformance requirements to display these eScripts if they are included in your active script list.

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