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Support Resources

To help you make the most of your MedAdvisor for Pharmacy subscription.

Quick Start Guides

Download and print our easy-to-follow guides on the key features of MedAdvisor for Pharmacy.


A library of support articles to help you solve any problems you have encountered.

MedAdvisor Academy

Comprehensive learning modules for all pharmacy staff and receive certificates upon completion.


Watch our range of on-demand webinars or make a booking for an upcoming webinar, including Get Started webinars for new subscribers.

Covid-19 Support

Learn all you need to know about how to deliver a successful Covid-19 vaccination program in your pharmacy.

Trust & Data Security

Privacy policy, data and security information.

Supporting Documents

The Carer Mode Consent Form and other supporting documents for both customers and pharmacies can be found on our Data and Privacy web page. To access these, navigate to the "Privacy Policy & Data Information" section, and you will find a link to download the relevant documents.

Contact Support

Call Us 1300 125 343

We're here weekdays from 9am-5pm (AEST)

Email Us

Send us an email

Chat Online

We're here weekdays from 9am-5pm (AEST)

Hear from the Medadvisor Pharmacy Network

The Bush Chemist


“Team members are always helpful and above all, patient! Always solve the issue. Not long waiting times or call-backs. Very happy with Medadvisor service."

Carol Johnstone

App User

"There was a quick response which was much appreciated. My problem is rectified."

Community Care Chemist

Apollo Bay

"Quick response times are always appreciated." 


App User

The person who contacted me made sure she understood my problem and then followed through ensuring I was happy with the solution."


App User

"Very Grateful being senior Australia in this time."

Ready to take the next step?

Book a call with our sales team and get set for success!