By Rick Ratliff on January 09, 2025

AI offers a number of immediate opportunities for pharmacies to change their operation through intelligent automation, freeing up pharmacists to provide their patient population with higher-value services like patient counseling and medication management.

Pharmacies have a people problem. Pharmacists – the nerve center of the operation – are working harder than ever to keep up, burning out and leaving the profession. Overburdened by swelling administrative tasks and patient demand, pharmacists are challenged to address an increasing volume of medical prescriptions and patient consultations that are the result of our aging national population’s needs. By 2025, five billion prescriptions will be filled annually, and the unprecedented aging population will continue to stress the healthcare system. That’s the demographic factor in the problem.

 

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